Why is my Kia Soul's infotainment system not connecting to my phone?

I recently purchased a new Kia Soul and have been trying to connect my phone to the infotainment system, but it just won't work. I've tried restarting both my phone and the car, but it still won't connect. Any advice on how to fix this?

It could be a compatibility issue between your phone and the car's infotainment system. Make sure your phone's software is up to date and check if your phone is on the list of compatible devices for the Kia Soul. Additionally, try clearing the Bluetooth cache on your phone and re-pairing it with the car.

Another possibility is that your phone's Bluetooth is turned off or in airplane mode. Make sure your Bluetooth is turned on and your phone is not in airplane mode before attempting to connect it to the car.

I had a similar issue with my Kia Soul and found out that the app I was using for music was causing the issue. Try using a different music app or disconnecting any music apps before attempting to connect your phone to the car.